Hotel Information
Hotel Information
The Mirage, Las Vegas
The Mirage truly is an oasis in the desert. The hotel features luxurious rooms, tropical décor, fine dining, entertainment and exciting nightlife.
Guests at the Mirage feel like they've escaped to the islands. Outside the hotel are beautiful waterfalls and an erupting volcano. Inside, a towering glass atrium encloses exotic trees and flowers and the front desk features a massive saltwater aquarium displaying a variety of colorful fish.
The Mirage does everything to make its guests comfortable, from well-appointed rooms to a beautifully landscaped pool to a luxurious spa and health club. The casino features everything a gambler could want with more than 2,000 slot machines, table games, a race and sports book and a poker room.
Guests will find every convenience at their fingertips at the Mirage from The Street of Shops to a large convention area and a tram that runs between the hotel and Treasure Island.
Food & Entertainment
The Mirage hosts some of the city's most popular entertainment offerings. Cirque du Soleil's LOVE takes guests on a trip through the music and history of The Beatles. The theater's sound system is like no other - there are 6,341 speakers in the theater and patrons feel as though they are completely enveloped in the music.
TERRY FATOR, by combining accomplished singing, spot-on impressions and masterful ventriloquism, Terry's show is as unique as it is fun.
After a show, visitors to the Mirage can check out the nightlife options, which include JET nightclub and the Revolution Lounge.
For a fun family attraction, there are exotic animals within Siegfried & Roy's Secret Garden and Dolphin Habitat. The Secret Garden includes lions, tigers, a panther and leopards. The dolphin habitat is both entertaining and educational and, for a fee, guests now have a chance to become a dolphin trainer for a day, playing with and feeding the dolphins accompanied by a habitat staff member.
Dining options at the Mirage are endless, from the casual Carnegie Deli to the hip STACK and the elegant Japonais.
Airport Directions
I'm renting a car at the airport. How do I get to The Mirage from the airport?
Exit the airport on Swenson. Turn left at Tropicana Avenue. Go about 1 1/2 miles until you reach Las Vegas Blvd. Turn right on Las Vegas Blvd. and go about a mile. The Mirage is on the left side of the Strip (Las Vegas Blvd.). You should anticipate 15-30 minutes travel time, depending on traffic.
Freeway Directions
Follow the signs to I-215 West. Proceed on I-215 West for approximately two miles to I-15 North. You'll travel approximately four miles on I-15 North, then exit at Spring Mountain Road East. There are two lanes for Spring Mountain; be sure to stay in the left lane to go east. As you come up the overpass, stay to the right as you will make an immediate right-hand turn into our property. Simply follow the signs to the Mirage North Valet entrance. You may have Valet park your vehicle (complimentary valet service), or you may park in our self-park garage.
Airport Transportation
Is there shuttle service to The Mirage?
Several companies offer shuttle service to and from McCarran International Airport (approximately $4.00 - $5.00 per person). Signs are posted on the transportation level at the airport outside baggage claim which will direct you to the shuttle area. Return shuttles run from The Mirage to the airport from 6:00 a.m. to 10:00 p.m. on the half-hour. Reservations are recommended for airport returns. After 5:45 p.m., the Bell Desk can assist you with a reservation upon request.
Other transportation options include taxis, limousine service, the City Bus, Strip Trolley and the various connecting trams and walkways between Strip resorts. There is a Dollar Rent-A-Car desk located in our hotel lobby for your convenience in renting a vehicle during your stay. You may contact Dollar Rent-A-Car at 702.791.7111, ext. 7425. Our Bell Desk will be happy to assist you with any of your transportation needs.
Amenities, Guestroom
Do your guestrooms have irons, ironing boards, hairdryers, refrigerators and coffee makers?
Hairdryers, irons, ironing boards, standard toiletries (shampoo, conditioner, and lotion), alarm clocks, and room safes are provided in all of our guest- rooms. We do not provide coffee makers or microwave ovens. Refrigerators and cribs are available upon request for a nominal daily fee.
Cardio Center
What is the cardio center and how do I gain access to it?
The Cardio Center is located near the pool entrance and contains various cardio machines including; Treadmills, Exercise Bikes, Elliptical Machines, and Stairmasters. All hotel guests are granted access to the Cardio Center by presenting their room key upon entry, as an inclusion of the daily resort fee. It is open from 5:00am - 8:00pm daily, hours are subject to change. Free weights and wet areas are located in the Fitness Center at The Mirage Spa for an additional fee.
Check Cashing
Can I cash a personal check at The Mirage to avoid carrying a large amount of cash?
Mirage guests providing proper identification (major credit card and valid driver's license) can cash personal checks, up to $1,000, at our Casino Cage. Non-hotel guests may cash checks up to $500. For more information about check cashing, ATM and cash machines, or placing money on deposit with our casino, please call our Casino Cage at 800.456.4564 ext. 7272 or 702.791.7111, ext. 7272.
Check-In and Check-Out
What time is check-in and check-out?
Check-in time is 3:00 p.m. and the Front Desk begins courtesy Check-Ins at 11:00 a.m. if rooms are available. If you arrive prior to 3:00 p.m., you may check with the Front Desk for room availability. Should early Check-In for your reservation be unavailable, our Bell Desk can store your luggage at no charge until your room is ready.
Check-Out time is 12:00 noon. If your travel plans necessitate a later Check-Out, please contact the Front Desk to check to see if a 1:00 p.m. late Check-Out is available, either the evening prior to your departure or the morning of your departure. Please note that a fee may apply, and late Check-Out may not be available. Should later Check-Out not be available, our Bell Desk will be happy to hold your luggage for you until you are ready to depart.
Children
Do you provide daycare or have children's activities?
Childcare services and organized children's activities are not offered at The Mirage. For listings of local child care providers, please refer to the Las Vegas Yellow Pages under "Baby Sitters," or visit these web-sites: www.VisitLasVegas.com, www.LasVegasKids.net, and www.nahusa.com.
Nanny's and Housekeepers U.S.A. is a licensed, bonded and insured childcare company. Services that are provided include:
- Bi-lingual Nannies
- Available 24 hours a day
- A flat rate of $45.00 per hour with a four hour minimum, up to 3 children. (Holiday rates vary and are subject to change)
- All major credit cards are accepted and required to reserve a Nanny.
- Nannies are at least 18 years old and have had a minimum of one year experience, verifiable references, criminal background checks, drug screenings, and are CPR and First Aid certified.
To make a reservation for a Nanny, please call 702.451.0021
Are there cribs available for hotel guests?
Cribs are available upon request for a fee of $30.00 per day. If you would like a crib in your room during your stay please inform the Front Desk upon Check-In or call Housekeeping from your room. Pricing is subject to change.
Discounts
Do you offer military, senior citizen or industry-related discounts?
We do not offer military, senior citizen or industry-related discounts. AAA members are eligible to receive a 10% discount off our prevailing rate for one room. A valid AAA membership card must be presented upon check-in. (AAA discount not available during special rate promotions.)
Dress Code
What is the dress code for your shows and gourmet restaurants?
Although you will see Las Vegas visitors in a wide array of attire, the atmosphere in our showrooms and gourmet restaurants calls for a more sophisticated style of dress. While jackets and ties are not required, we suggest casual evening attire for our guests. Tank tops, cut-off shorts, and athletic shoes are not appropriate.
Fitness Center/Gym
Do you have a gym, and is there a charge to use it?
The Spa Fitness Center features state-of-the-art Cybex weight and cardio equipment. The wet area consists of Jacuzzis, eucalyptus steam, sauna and juice bar. There is a daily facility fee of $15.00 which can be waived with the purchase of select Spa treatments. Spa hours are 5:30 a.m. to 7:30 p.m. daily. Non-guests are permitted to use the facilities Monday through Thursday.
Internet Access
Do you offer Internet access, and what is the charge?
High Speed: We now offer High Speed Internet access in our guestrooms and suites. The Mirage High Speed Internet is a combination of Ethernet and Wireless connections. This High Speed access has wireless capabilities and offers download speeds of 1.5 MB. There is no charge associated with the internet access, as it is an inclusion of the resort fee. If a wired connection is preferred, Ethernet cables are available for purchase in the guestroom mini-bar.
High Speed Internet access ("broadband" access) is also available in our Business Services Center during normal business hours, in a private Mini Suite, at the cost of $15.00 for 15 minutes, $30.00 for a 1/2 hour and $60.00 for an hour. The countertop computers are $10 for 15 minutes and $10 for every additional 15 minute period thereafter. The Business Services Kiosk is located to the left of the Business Service Center and is available 24 hours. For more information call 800.456.4564 or 702.792.7783.
Dial-up: Accessing the Internet from your guestroom is treated the same way as using the telephone in your guestroom. If you have to dial your ISP using a long distance number rather than a toll-free or local number, regular long distance charges will apply.
Limousine Service
Do you provide limousine service for your guests?
Our Bell Desk can assist guests with private limousine reservations through a number of reputable companies. For assistance, please contact our Bell Desk at 800.456.4564 ext.7420 or 702.791.7111 ext. 7420.
Mail/Packages
How can I mail something to a Mirage guest?
Address the package to The Mirage Hotel and Casino, 3400 Las Vegas Blvd. South, Las Vegas, NV 89109. Be sure to write the recipient's name on the package, followed by the words "Hotel Guest" and their arrival date. Our Business Services Center will notify the guest of their package. All packages are subject to a processing and delivery fee based on the weight of the item. For more information call 800.456.4564 ext. 7783 or 702.791.7111 ext. 7783.
Marker Signing Privileges
How can I obtain Marker Signing Privileges at The Mirage?
If you would like to apply for Marker Signing Privileges, click here to submit an online application through our secure server. Please contact our Credit Operations Department at 866.990.7111 or 702.693.7277 for more information regarding Casino Credit.
Parking
Do you offer free parking?
In addition to complimentary valet service, we have plenty of secure free parking in our self-park garage at the north entrance of the hotel. We also offer limited oversize parking nearby for large vehicles and recreational vehicles on a first-come first-serve basis.
Pets
Do you allow pets at The Mirage?
Sorry, pets are not allowed. Our Front Desk or Room Reservations staff may assist you with kennel locations. Service animals are allowed.
Resort Fee
What is the Resort Fee and what does it include?
A $15 Daily Resort fee, plus tax, is applied to each hotel reservation and includes services and amenities that are sure to enhance your experience at The Mirage. The Daily Resort Fee includes the following hotel services; complimentary internet access (in room), unlimited access to the Cardio Center (does not include access to the Fitness Center at The Mirage Spa), daily newspaper available for pick-up at the Impulse Store and Bell Desk, (2) two bottles of water delivered daily to your room, robes for your comfort, and unlimited local and toll-free calls. At The Business Services Center; complimentary notary service, faxes and copies, and complimentary printing of boarding passes.
Restaurant Reservations
How do I make reservations for your restaurants?
Reservations for restaurants located at any of the MGM Mirage properties can be made up to 60 days in advance by calling our Concierge Desk at (702) 791-7416 or by calling our Restaurant Reservations line at 888.777.7552 or 702.791.7111 ext. 7223.
Room Requests
If I book in advance, can I be assured a non-smoking room, bed type or floor preference?
Regretfully, we cannot guarantee room requests, regardless of when a reservation is made, because rooms are assigned from the inventory of clean, vacant rooms that are available when a guest arrives. We do note all room requests and make every attempt to satisfy those requests.
Shuttles
What transportation is available from your location on The Strip?
The Mirage does not have its own shuttles to and from McCarran International Airport. Airport shuttles are provided by outside companies for $4.00 - $5.00 per person. Just watch for and follow the signs on the transportation level at the airport (above the baggage claim level) which will guide you to the shuttle area. Shuttles run from The Mirage to the airport from 6:00 am to 10:00 pm on the half-hour. After 5:45 pm, the Bell Desk will make a shuttle reservation for you upon request.
Other transportation options include taxis, limousine service, the City Bus, Strip Trolley and the various connecting trams and walkways between Strip resorts. There is a Dollar Rent-A-Car desk located in our hotel lobby for your convenience in renting a vehicle during your stay. You may contact Dollar Rent-A-Car at 702.791.7111, ext. 7425. Our Bell Desk will be happy to assist you with any of your transportation needs.
Spa/Salon
If I am not staying at The Mirage, can I use your Spa and Salon?
Non-guests have access to these facilities Monday through Thursday. The Spa is open daily from 5:30 a.m. - 7:30 p.m. and the Salon is open Sun.-Thur. 10-7pm and Fri.-Sat. 9-7pm. For more information about our Spa or Salon please visit our website or call 800.456.4564 ext. 7472 or 702.791.7111 ext. 7472. Appointments can be made one week in advance.
Special Events
How can I find out about special events at The Mirage?
Most special events at The Mirage such as sporting events, slot tournaments and special casino events are held in conjunction with our Casino Marketing Department. Attendance is normally restricted to Players Club members who meet the required play criteria, and tickets are not sold to the general public. If you would like information on how to be included in these special events or to find out more about your personal play criteria, please contact our Casino Marketing Department at 800.777.6533 or 702.791.7111 ext. 7222.
Upgrades
What is a Tower Deluxe room and how much would it cost to upgrade to one?
Can I request a room with a great view of the Strip, Pool, or Volcano?
Tower Deluxe rooms, accessed by private elevators to the 24th and 25th floors, feature a larger bathroom, double sink vanity, whirlpool tub, and separate stand-up shower stall. Tower Deluxe rooms are available with a King bed only and are available for $50 per night above the prevailing rate for a standard Deluxe Room. Our Standard Deluxe rooms are available with a "premium view" for $20 more per night.
Volcano
When does the volcano erupt?
Known the world over for its iconic Strip-front feature, The Mirage has joined forces with legendary Grateful Dead drummer Mickey Hart, Indian tabla sensation Zakir Hussain and Fountains of Bellagio design firm WET to create an all-new audio/visual spectacle. The Mirage Volcano erupts erupts nightly 8:00 p.m. (Dusk) to 12:00 a.m. every hour on the hour, weather permitting.
Erupting Nightly Come See Our New Volcano!
Wheelchairs
Do you have wheelchairs available for your guests?
Our Bell Desk can assist you with a wheelchair when you arrive. Advance reservations are not required. There is no charge for a standard wheelchair; however you will be required to leave an imprint of your credit card as a security deposit until the wheelchair is returned. Motorized wheelchairs are also available and a daily fee will apply. For more information, please contact our Bell Desk at 800.456.4564 ext. 7420 or 702.791.7111 ext. 7420.
All information contained herein is subject to change.
